Global IP Telecommunications Ltd (Ninja) Please check firstly with your phone vendor about which solution meets your requirements and how you can install and configure the TAPI driver. VOIP systems like Cisco Call Manager, Avaya, Swyx or Innovaphone normally have a TAPI driver included. ISDN phones without a PBX are available with an inbuilt TAPI driver. If you are using a modem, we strongly recommend switching to a phone set connected to the PC (via USB/serial), because the TAPI drivers of modems often do offer only basic functions or do not function at all. See details for TAPI - Where do I find the TAPI driver? For both systems a TAPI driver 2.x (also referred to as TSP) is mandatory. To communicate with a phone system, either a CTI server (Third Party Solution) or the connection of the phone set to the PC (First Party Solution) is supported.
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